Automated Telephone Payments in PCI DSS Level 1 Certified environment.

Automated Telephone Payment solutions that offer security, high availability and enable your customers to make payments easily and efficiently.

Learn More

Enhance customer experience with Agent Assisted Payments

Give your staff the ability to take payments over the telephone while reducing the organisation’s PCI compliance requirements.

Learn More

Speech Technologies and Open AI The future of Automated Telephone Self-Service

Recent advances in speech recognition technology coupled with relatively easy access to Large Language AI models has altered the automated telephone self-service landscape.

Learn More

Trusted by Hundreds of Businesses for Secure Payment Solutions

Automated 24x7 Telephone Self-Service Solutions

SyberNet specialise in the design, build and operation of automated telephone self-service solutions. Deployed in a secure, resilient and high-availability environment, SyberNet self-service solutions provide customers with a tailored 24x7 automated telephone self-service channel capable of processing transactions, whether they are payment transactions, account balance enquiries, or meter read submissions, quickly, efficiently and securely.

Seamless Integration with Business Systems

Integration with existing business systems and workflows is a critical part of deploying a successful telephone self-service solution and SyberNet have over twenty years of experience integrating with customer ERP and Income Management systems.

Customizable Solutions with Comprehensive Testing and Training

All SyberNet solutions can be customised and tailored to meet customer requirements and SyberNet provide access to fully functioning staging environments for comprehensive testing and verification prior to go-live. Staging environments are also available to support staff training.