card payments by payment channel

Automated Telephone Payment: A vital Self-Service Payment Channel in UK LAs

Automated telephone payment are a vital component of the payment infrastructure for UK Local Authorities. Nowadays, there are many channels available to UK citizens through which a payment can be made to their local authority. In addition to automated telephone payment, citizens can use Direct Debit, Online web card payments, EFT, Agent assisted card payment,[…]

telephone self-service and agent assisted payments

Secure Telephone Payments

The telephone is the oldest and still the most widely used “customer not present” payment collection channel in the financial, utility and local government sectors. Delivering secure telephone payments using automated IVR and Visual IVR telephone payment solutions is a vital part of a modern payment collection services. Despite the investment made by all organisations[…]